ELECTRONIC PUBLICATIONS

So what exactly does electronic mean?

Our electronic version offers our customers easy 24/7 access to Australia's largest library of construction cost information in cloud based format via our EPub Portal.

A small piece of software needs to be downloaded onto your Windows or MAC workstation. Once this software has been installed, you can access the publication anytime, as long as you are connected to the internet. You can also assign Offline access to your digital license. The publications are fully searchable with easy to use results. The contents list is bookmarked to to 3 levels, users can also add their own bookmarks to the list. The index and page references are hyperlinked for quick access. Multiple users can be added to share access.

What are the minimum system requirements for using Rawlinsons EPub?
Windows Mac Limitations
Operating System Windows 10 Mac OS X Sierra           Not suitable for mobile devices
RAM (Memory) 8GB 8GB Cannot be accessed via remote desktop or proxy server
HDD Storage 100GB 100GB Printing and data extraction are not permitted

Can I view my publication offline?

Offline access is now offered on a license lease basis. If you or a colleague require access to the publication without internet access, you can assign your license for viewing via our offline app for as many days as needed. Learn more here.

How quickly will I be able to access my publication?

Once the order is processed by staff you will receive a 2nd notification that it is ‘On its way’. Soon after this (usually within 15 minutes) you should receive a ‘Welcome to Rawlinsons’ email containing your login details.

There is a manual element in the processing of your order, therefore if it is placed outside of business hours there will be a delay. Office hours are 8:30 – 5:00 Monday to Friday (AWST).

Can I download, print or save my publication?

Our new electronic publications are cloud based and require a small piece of software to be downloaded onto your Windows or MAC workstation. Once this software has been downloaded, you can access the publication anytime, as long as you are connected to the internet. To ensure our publications are secure, the software is encrypted so users cannot print, save, screen shot, print screen, snip, copy and paste or screen share.

Can I view the publication via my remote desktop?

Remote desktops are not currently supported.

My company uses a proxy server, can we still get access?

Our encryption does not allow for access via a proxy server environment.

Can I use the electronic version on my mobile phone or tablet?

Currently our software does not support mobile devices and there is not an application to download.

Can I view a sample before I buy?

You certainly can, you can obtain a free, 10 page sample of our electronic publication here.

What is the bundle?

You can purchase one hardcopy plus one digital licence at a discounted rate. You can purchase bundles on each product's page.

What if the electronic version doesn’t fulfill my requirements?

If you purchase the full electronic copy and then decide you would rather the traditional hard copy, just give us a call and we will provide a one off swap of your purchase, free of charge. Your electronic access will be revoked and a hard copy posted as a replacement.

How many users can access the publication?

One purchase equals one license. Multiple users can be set up to use the license; however it only allows one user to access the publication at one time, much like a traditional book. If you need to use it, you need to wait until the person before you has finished. If you wish to allow your users to access more than one license at a time you can purchase multiple licenses, just like purchasing multiple hard copies for your office. We offer discounts for purchases of 5 or more, please contact our office on (08) 9424 5800 or electronic@rawlhouse.com for details.

What is the difference between a Licensee and a General User?

The initial purchaser will become the first licensee, they can then allocate access to as many users as they wish. Other users can be set up as Licensees or General Users.

Licensees can; view their publications, view current subscriptions, add new users, change details and order additional licenses if needed. It is up to the licensee to keep user records up to date. General Users can; view the publications that they have been assigned access to, view company details and change personal details.

We have offices in multiple locations; do we need separate licenses?

The best solution is to have individual licenses for each office location. This allows for a separate licensee in each location to oversee the set-up of users and usage in that office, as well as avoiding the situation where the license is tied up in one office when another office needs to use it.

What exactly is the software I will be downloading? Is it verified?

The software is a viewer which allows you to decrypt and access the cloud based publications, allowing the user to place comments/notes, highlights and other annotations that will only be visible to users under their common licensee.

The viewer download will be required on every computer that will be accessing the publications.

Our software is verified and the application is fully certified by a third party.

How do I purchase a copy?

Once you have purchased your electronic publication via our online checkout, you will be emailed links to our easy to follow instructions on how to download the small and free software on your Windows or Mac workstation. As the software is cloud based, you will require access to an internet connection.

Can you help me to download my new publication?

A full user guide is available at the top of this page.

Still have questions? 

We are here to help, please call our office on (08) 9424 5800 or contact us and one of our friendly staff will be in touch soon.

To trial a small sample of the Electronic Publication please sign up here

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