To order from us via our website, www.rawlhouse.com, we may require information from you so that we can provide the best service possible.
Correspondence may also be collected and stored, particularly with sales, support and accounts, including emails. Any information used by Rawlinsons Publishing is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax, or directly through our website.
All details collected from Rawlinsons Publishing customers are required so we can provide you with our products and/or services and a high level of customer service.
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website the information is encrypted using secure socket layer technology (SSL). When credit card details are collected, we pass them on to eWay for processing. We never permanently store complete credit card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our website, email us at firstname.lastname@example.org.
If your personally identifiable information changes, or if you no longer require our services, you may correct, update, delete or deactivate your account by emailing us at email@example.com.
If you purchase a product from us, we will request certain personally identifiable information from you. You will be required to provide contact information (such as name, email and postal address) and financial information (such as credit card number details).
This information is used for billing purposes and to supply your order. If we have trouble processing an order, we will use this information to contact you.
Rawlinsons Publishing uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including our promotional advertising. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at firstname.lastname@example.org.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Rawlinsons Publishing may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. Third parties are prohibited from using your personally identifiable information for any other purpose.
Rawlinsons Publishing does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Links on the Rawlinsons Publishing site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.rawlhouse.com.